Making a referral

Anyone can refer to Family Matters - individuals, voluntary groups or the statutory sector e.g. GP's. Social Services, Mental Health Teams, police etc.

The procedure is simple and requires only a phone call to the Family Matters HQ office or the Helpline.

Family Matters Office 01474 536661 (Office Hours) answer-phone
Helpline 01474 537392 (Most weekdays) answer-phone

The only criteria for referral are that the client is a survivor of childhood sexual abuse, rape or other sexual abuse.

NB. Please note that when funds allow we have a limited service for non abusing family members also.

Once the phone call is made an assessment form will be sent to the client. It is the return of this completed form that starts the system.

Special note to statutory referrers
We would be grateful if you would send us a summary of any risk assessment completed on a client referred.

Family Matters service is free. However, all donations are gratefully received. Please see our making a donations page.