You Are Not Alone – We Are Here to Help

Family Matters provides free and confidential support to survivors of sexual abuse and rape in Kent and the London Borough of Bexley. Our services are open to everyone, regardless of age, gender, race, or background.

We offer:
✔ One-to-one therapy in locations across the county
✔ Advocacy from report to court (ISVA)
✔ A confidential support line for guidance and reassurance

Need support? Click ‘Apply Now’ at the top of the page to begin your application.

If you have any questions, call us on 01474 536661 or email admin@familymattersuk.org – our team is here to help.

💜 You don’t have to face this alone. Family Matters is here for you.

Important Update March 2026:

Transition of ISVA Services

Following a recommissioning process by the Kent Office of the Police and Crime Commissioner, Family Matters' ISVA Services will conclude on 31 March 2026.

From 1 April 2026, these services will be delivered by Kent Sexual Assault and Abuse Service (KSAAS), formerly East Kent Rape Crisis Centre, covering Kent and Medway for all ages.

If you are currently supported by Family Matters, your worker will be in touch to keep you informed throughout this transition. Please continue to contact your ISVA directly in the meantime.

For information about support available from 1 April 2026, including how to access ISVA and therapeutic services in Kent and Medway, please visit www.ksaas.org.uk or contact KSAAS directly:

• ISVA: isva@ksaas.org.uk / 01227 826900
• Counselling: 01227 451753
• General enquiries: info@ksaas.org.uk

We are proud of the support we have provided to survivors across Kent and are committed to ensuring a smooth handover so that no one is left without access to specialist support.