Get in touch
Telephone: 01474 536661 (option 1 for general enquiries, option 2 for ISVA)
Email: admin@familymattersuk.org
If you need to cancel an appointment with the Family Matters, please call 01474 536661, or email admin@familymattersuk.org. If your call isn’t answered, please leave a message to include your full name, time of appointment, your reason for cancelling, and the name of your Family Matters therapist/ISVA/Support Line worker. Please provide as much notice as possible.
If you're feeling overwhelmed and like you can't cope, you can:
- Call HOPELINEUK on 0800 068 4141 or Samaritans on 116 123
- Text SHOUT to Shout's textline on 85258
If you feel like you may attempt suicide, or you have seriously hurt yourself, you can:
- Call 999 and ask for an ambulance
- Tell an adult you trust and ask them to call 999
