Family Matters Support Line
The aim of the Support Line is to offer emotional support to individuals in need, creating a safe space where they feel heard and understood. By actively listening to their concerns, we ensure that clients are given the opportunity to express themselves fully without judgement. Additionally, when appropriate, we signpost them to other relevant forms of support or services that may further assist them in addressing their specific needs. This approach ensures holistic care and encourages clients to access the best resources available for their well-being.
Support is offered to:
- Parents/guardians of children accessing therapy
- Existing clients on waiting list
- ISVA clients needing addition support
- Client who self-refer
If you would like this support, call our office on 01474 536661 or email admin@familymattersuk.org and they will help set up the process.


Established in 1990, we are a leading provider of support services
for childhood sexual abuse and sexual violence.