Independent Sexual Violence Advisors
Expert advisors who care
At Family Matters, we have a team of dedicated Independent Sexual Violence Advisors (ISVAs) that provide specialist support to individuals who have experienced sexual violence, whether recently or in the past. Their role is to guide and support survivors through the aftermath of their experiences, including navigating complex processes like the criminal justice system. We have 3 types of ISVAs:
ISVA – Supporting adults only
Child ISVA – Supporting children and young people
Gangs ISVA – Supporting people who have been sexually exploited by gangs
What We Offer - We provide tailored support starting with a thorough needs assessment to create a personalised plan and connect you with specialised services such as counselling, mental health, financial assistance, and housing support. Our independent service prioritises your needs, offering guidance through the criminal justice system while ensuring access to holistic care that empowers you to move forward confidently.
Guiding you through the Criminal Justice Process - If you choose to report to the police or have already done so, we’ll support you every step of the way. We can guide you through the reporting process, explain the investigation, and act as a liaison with the police to ensure your voice is heard. If your case goes to trial, we’ll help you prepare, organise pre-trial visits, and provide support during court proceedings, including attending with you to offer practical and emotional assistance.
If you haven’t reported yet but you are thinking about it. You are still welcome to access our services. We are here to provide guidance, not to tell you what to do. We can offer information on what you may expect, based on the choices you decide to make. The choice is yours, you are in control.
Choosing whether to report or engage with the police is a deeply personal decision, and we are here to empower you, providing guidance and support regardless of the path you choose. Whether you have already reported the crime or are simply considering your options, we offer a safe, non-judgmental space for you to explore your choices with confidence.
You don’t have to face this alone.
For more information contact the us on 01474 536661 and select option 2 for the ISVA office. Alternatively email isva@familymattersuk.org.


Established in 1990, we are one of the largest providers of childhood sexual
abuse and rape therapy.
We have offices in Kent, Medway and the London Borough of Bexley